The Enclaria podcast series features interviews with change agents. Hear how others overcome obstacles while they pass along lessons learned from their organizational change experiences.
After 28 years at United Illuminating, an electric utility in Connecticut, Phil Turner retired in January this year as Director of Strategic Planning and Risk Management. As he reflects on his role as a change agent, Phil shares the story of the 100 Million Dollar Challenge, a large scale re-engineering initiative that took place in preparation for deregulation. Listen for insights about restructuring the organization for change, and about the pros and cons of implementing “big change fast.”