Today on The Change Agent’s Dilemma, I interviewed David Miller of Changefirst Ltd, based in the UK. The company recently conducted a research study to find out the return on investment (ROI) of using a change management methodology when implementing a project.
Listen to hear the results of the study, and understand the practical implications.
Click here to access the Changefirst white paper about the study (PDF).
Listen here (30 minutes):
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