Returning guest Brian Horgan, Project Director at United Illuminating, an electric utility in Connecticut, visits the show to share a story of a successful enterprise-wide project, and how he and his team focused on facilitating smooth transitions to implement change.
In this episode, you will hear how his project team realized they needed to use change management. I share the high-level process we used in a change management workshop that paved the way for successful implementation. And Brian will explain what he and his team did to ensure smooth transitions.
Listen to the show here (30 minutes):
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