In Influence:Â The Psychology of Persuasion, author Robert Cialdini talks about the principle of reciprocity:Â people …
99 Ways to Influence Change, #40: Build new skills
In order to change, people need both the desire and the ability. Change often requires people to learn how to perform …
99 Ways to Influence Change, #39: Help them succeed
For two years in a row, my fellow Organization Change Alliance colleague Jeff Lebow has provided feedback as I designed …
99 Ways to Influence Change, #38: Educate
When change is happening to people without sufficient explanation, they will instinctively resist it. To help people …
99 Ways to Influence Change, #37: Give praise
My dog Sadie is now 9 years old, but I remember when we brought her home as a puppy. The first thing on the list? …
99 Ways to Influence Change, #36: Prioritize
In most cases the day-to-day activities, meetings and tasks continue at the same time as change is taking place. It is …
99 Ways to Influence Change, #35: Encourage
Change can be intimidating for those going through it. Taking on new behaviors, especially those that conflict with …
99 Ways to Influence Change, #34: Bribe
While it sounds illicit, bribery is simply offering something in exchange for what you would like another person to …
99 Ways to Influence Change, #33: Listen
One reason people demonstrate resistance and resentment to change is when they feel they have no control of their …